Coffee Shop DevOps: How to use feedback loops to get smarter

What is a feedback loop, anyway? Why is it important? If you haven’t read Harnessing the Power of Feedback Loops by Thomas Goetz, I highly recommend it. Thomas writes that feedback loops have four stages: the collection of evidence, understanding its emotional relevance, the consequences of what happened, and then take action to improve the next cycle. It’s in repeating the cycle that we gain the most from feedback.

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